Customer Quality Engineer

For more information, please contact Jacky Chen via email at Jacky.Chen@talentnetting.com or via Line (ID: talentnetting).

職缺基本資訊

空氣濾網貿易製造(外商)

嘉義縣鹿草鄉

客服技術類

大學以上｜工程學科相關

10,000元

英文聽說讀寫中等

Serve as the main contact between customers and the internal team, ensuring products and services meet customer satisfaction and quality standards.
Manage all quality issues, inquiries, and complaints, maintaining strong customer relationships and understanding quality requirements.
Communicate effectively in handling customer complaints and writing quality reports.
Understand and manage manufacturing quality processes like IQA, in-process QA, OQA, and risk management.
Monitor product quality metrics and customer feedback to drive continuous improvement and reduce defects.
Lead and coordinate 8D activities with key stakeholders to resolve quality issues promptly.
Familiar with quality methodologies and tools such as Six Sigma, 7 QC Tools, DMAIC, FMEA, SPC, and statistical analysis.
Participate in internal and customer audits, maintaining accurate records of quality issues and corrective actions.

3-5 years of experience in Quality Engineering, preferably in manufacturing, with strong knowledge of quality tools and processes.
Fluent in English listening, speaking, reading and writing.